Shipping Zone

We currently only ship within the contiguous US (exclude: Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific). We are unable to ship to international addresses. Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

How much does shipping cost?

For all orders, shipping fees will be applied based on the shipping method you select. However, we occasionally offer FREE SHIPPING during special events. Please check our website for announcements and details.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.

Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at rempalsservice@gmail.com if you believe you have provided an incorrect shipping address.

Exchanges or Returns:

When you place an order at our store, you are responsible for the exchange or return shipping costs to our Store if there are no quality issues caused by us. For more details on how to process a return or exchange, please refer to our Return and Refund Policy.

Lost/Stolen Packages:

Our store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at rempalsservice@gmail.com.